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Sales & Marketing Manager(aftersales) _5+ Yrs_ Manufacturing@

Main responsibilities for the role Key Responsibilities Manage minor change requests for Maximo processes Setup of equipment maintenance models templates Maximo System change requests system data maintenance Maximo configuration to provide accurate data for contract management and periodical invoicing Develop Service Operations business processes and way of working Service business process owner and point of contact with BIO and ITGSS Develop and publish business rules way of working and business process maps Development of Maximo reporting incl minor system configurations to support new reports Assist business control in developing and reporting KPIs to measure service Development of Maximo reporting business rules publish to KB Development of training material for users of Maximo systems Develop and publish system user guidelines Support with delivery of end user training incl on site training and webinars Provide third level technical systems support Lead Maximo implementations at new contract sites incl development training and go live activities Support with implementation of the new Maximo system Your profile Minimum 5 years experience in Maintenance Planning Well developed knowledge of asset management processes and systems Heavy equipment Mining Construction Industry Experience Mobile plant maintenance and asset management experience Well developed Project Management experience Strong customer service focus Ability to work as part of an integrated broad team Flexible self motivated with demonstrated initiative Excellent customer relations and active listening skills Highly developed time management and organizational skills Highly developed interpersonal skills Ability to identify customer needs through effective questioning and communication Excellent communication skills Excellent change management skills

Jobsmate Kollam    January 09,2019   Easy Apply